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Legal

Privacy Policy

Effective July 22, 2026 · Last updated July 22, 2026

The short version. We collect the minimum data we need to run gomotivateme.com: an email, a password (hashed), the goals and messages you create, and basic usage data to keep the Service working. We don't sell your data. We don't show you ads. You can export or delete your account anytime.

1. What we collect

We collect the following categories of information:

Account information

  • Email address — used for sign-in and important service notifications (password reset, security alerts, account changes). Never used for marketing without explicit opt-in.
  • Display name — what other users see.
  • Handle — your public profile URL (e.g. gomotivateme.com/u/your-handle). Optional.
  • Profile photo and cover image — optional. Stored on our file storage and served via our CDN.
  • Password — stored only as a one-way hash (scrypt). We can't see your password and we can't recover it — we can only reset it.

Content you create

  • Goals (title, summary, target, category, cover image)
  • Progress updates and milestone toggles
  • Support messages, reactions, and emoji on others' goals (when you're a motivator or supporter)
  • Profile bio and any other fields you fill in

Usage data

  • Authentication logs — sign-in times, IP addresses, user agent strings. Used for security and abuse detection, retained for 90 days.
  • Email events — delivery, open, click tracking for any emails we send you (only if you've opted into the relevant category). We use Resend as our email provider; they store the same metadata.
  • Aggregated analytics — page views, feature usage, errors. Stored in aggregate form, not tied to your account unless we explicitly need to debug your account.

Data we do NOT collect

  • No advertising trackers. No Facebook pixel, no Google Analytics with cross-site tracking, no ad networks. We don't sell ads.
  • No payment data. The Service is free. We don't process payments, so we don't see card numbers, bank accounts, or anything similar.
  • No location tracking. We use your IP country for timezone on the weekly digest, not for any other purpose.

2. How we use your data

We use the data we collect to:

  • Operate, secure, and improve the Service.
  • Send you transactional emails (password reset, security alerts, account changes, goal-related notifications you've opted into).
  • Send you weekly digests and re-engagement emails (only if you haven't opted out of that category).
  • Investigate abuse, violations of our Community Guidelines, or illegal activity.
  • Respond to legal requests when required (see Section 8).

We do not use your data for automated decision-making that meaningfully affects you (e.g. credit scoring, insurance). We don't profile you for advertising. We don't sell it.

3. Who we share it with

We do not sell, rent, or trade your personal information. We share it only with the following categories of recipients, and only what's necessary:

Service providers (data processors)

  • Convex — our database and authentication provider. They store your account data, your content, and session tokens. (Data processing agreement in place.)
  • Resend — our transactional and lifecycle email provider. They see your email address and the emails we send you.
  • Vercel — our web host. They see HTTP requests to gomotivateme.com, including your IP address. They do not see authenticated content (the app talks to Convex directly from your browser).
  • Cloudflare — DNS and (for our custom domain) edge proxy. They see request metadata, not your content.

Other users

Your public profile, public goals, and any messages you post on a public goal are visible to anyone who has the link. Your handle, name, and avatar are visible to other users on the Service.

Legal requests

We may disclose your information if required to do so by law or in the good-faith belief that such disclosure is necessary to comply with a legal obligation, protect our rights, or investigate potential violations. We'll notify you if legally permitted.

Business transfers

If GoMotivateMe is acquired or merges with another company, your information may be transferred as part of that deal. We'll notify you in advance.

4. Cookies and local storage

The Service uses the browser's localStorage to persist your session token (so you stay signed in across page reloads). We do not set any tracking cookies or share cookie data with third parties.

If we ever add analytics that require cookies, we'll update this policy and ask for your consent where required by law (e.g. under the ePrivacy Directive in the EU).

5. International data transfers

GoMotivateMe is operated from Ireland. Our service providers (Convex, Vercel, Resend, Cloudflare) may process data in the United States, the European Economic Area, or other regions.

For transfers from the EEA, UK, or Switzerland to the United States, we rely on the European Commission's Standard Contractual Clauses and the provider's data processing agreements. You can request a copy by emailing us.

6. Data retention

We keep your account data for as long as your account is active. When you delete your account:

  • Account profile, goals, updates, and messages are deleted from our primary database within 30 days.
  • Backups are aged out within 90 days. Backups are encrypted and access-controlled.
  • Some records may be retained longer if we have a legal obligation (e.g. tax records, abuse investigations).

7. Your rights

You can do the following at any time (most are one-click in Settings):

  • Access — request a copy of your data (we'll email you a JSON + CSV export within 7 days).
  • Correct — update your email, name, handle, bio, or any other profile field.
  • Delete — delete your account. Your data is removed per Section 6.
  • Restrict processing — ask us to stop using your data for a specific purpose (e.g. disable analytics on your account).
  • Object — if we ever use your data in a way you disagree with, you can object and we'll review.
  • Port — export all your data in a machine-readable format.
  • Withdraw consent — for any optional processing, like marketing emails. Unsubscribe links are in every email, or use the in-app toggle.
  • Complain — if you're in the EU, you can also lodge a complaint with your local data protection authority. We'd prefer you email us first so we can try to fix it.

8. Security

We use industry-standard security practices: HTTPS everywhere, hashed passwords (scrypt with per-user salt), encrypted backups, principle-of-least-access for staff, and prompt patching of dependencies.

No system is perfectly secure. If you discover a security issue, please email security@gomotivateme.com. We respond to security reports within 48 hours and run a disclosure program as we grow.

9. Children's privacy

The Service is not directed at children under 13. We do not knowingly collect personal information from anyone under 13. If you believe a child under 13 has created an account, email hello@gomotivateme.com and we'll delete the account.

10. Changes to this policy

We may update this policy. If we make a material change, we'll let you know by email and post a notice on the Service. The "Last updated" date at the top of this page will change too.

If you keep using the Service after a change takes effect, you accept the new policy.

11. Contact

Questions or requests? Email hello@gomotivateme.com. We respond within 7 days.

For data protection requests specifically (access, deletion, portability), please use privacy@gomotivateme.com so we can route them to the right person.